It's Your Customer Service, Homer...
With billions of dollars at stake in the e-commerce marketplace you'd think Net companies would be going the extra mile to provide outstanding customer service and win consumer confidence.
Et tu Mountain View?
Fans of what was once the web's most popular browser know the story all too well. Things changed after Netscape's sale to America Online. New management promised to leave Navigator alone. But critics complain things just aren't the same anymore.
The new Netscape
Will e-commerce destroy the Net?
In case you hadn't noticed yet the Internet is the biggest thing to hit the planet since ...well the Internet.
With all of the hype, avoiding e-commerce is becoming impossible. Annoying e-commerce buzzwords, endless commercials, and cappuccino crazed web marketers are making the Net a lot less fun than it used to be.
Is there nowhere to hide?
Slashdot to the rescue
General Motors gets excited.
Heads turned when the Detroit automaker announced it would require suppliers to use it's web site when they do business with the company. The news has important ramifications for the economy.
35 million people could never be wrong.
Or could they?
The most popular web site on the Internet is a Wall Street darling and a favorite on almost everybody's hotlist.
But the sheer size of the web Goliath's directories is making Yahoo increasingly difficult to use.
Yahoo - Good stock - bad web directory
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